The Gaming Den

Posted: **Sat Apr 12, 2008 3:38 am**

Usually, seeing as how I access this site from at least four different computers.

Posted: **Mon Apr 28, 2008 2:43 pm**

I also do not have that problem. I access Nifty and the Den from both work and home, and what I've read is always synced up correctly.

Posted: **Fri May 09, 2008 6:35 pm**

Seems like every now and then for 12 hours at a time, the site stops sending me the files I ask for and instead starts sending me 0-byte contentless files when I try to access it.

Posted: **Fri May 09, 2008 7:57 pm**

Indeed.

We've opened a support ticket for the issue, to try to get to the root cause of the problem. It's really fucking annoying. If I hear anything, I'll post an update.

Posted: **Fri May 09, 2008 9:53 pm**

Nifty and TGD were both down for 12-16 hours or so.

Game On,
fbmf

Posted: **Mon May 26, 2008 5:22 pm**

I'm repeatedly getting this error when trying to open threads:

500 Server Error

FastCGI Handler Extension
Error 0x80070102 occurred processing request.

The FastCGI process exceeded configured activity timeout.

Refreshing often helps in getting to the target page despite it. Sometimes trying later is required though. It appears before the metadirect intermediary page gets displayed.

Posted: **Mon May 26, 2008 10:30 pm**

I've been getting the same thing, mostly been ignoring it though, since it only takes one or two reloads to fix.

Posted: **Mon May 26, 2008 11:56 pm**

sometimes takes me many reloads - then I give up for a while and try later, assuming that the server is down, or something

Posted: **Tue May 27, 2008 12:45 am**

I have an open service ticket for the FastCGI issue. I'm leaning on the host as much as I can to get this resolved permanently. Please bear with me while I threaten them to the best of my ability.

The same issue has been affecting Nifty off-and-on for the past 48 hours or so, so it's getting the attention is deserves from my end.

Latest message to hosting company:

neilhuiz wrote: Our site seems to be back online now, shortly after the error message changed to "Service Unavailable" for a little while. Thank you for resolving the problem. Your work in this area is appreciated.

Could someone please fill us in on what the problem was? Perhaps a little transparency would go a long way in this matter. We are currently hosting several domains with several thousand regular users between them. We cannot just throw our hands up in dismay, we need something to tell our users. Your lack of information has made us look _very_ irresponsible and/or incompetent to several whole online communities.

A response!

worthless_tech_rep wrote:Greetings,
We had recently enabled some PHP modules and apparently these were the cause of the problems you experienced.

Really!? That's f-ing brilliant!

Posted: **Thu May 29, 2008 12:38 pm**

Thank you for sorting it out.

Posted: **Thu May 29, 2008 5:49 pm**

Yes thank you for the effort Neil.

Posted: **Mon Jun 02, 2008 3:42 am**

Okay thread breakage demonstrated in the nWoD post is caused by unatched quote tags in posts.

A fix is to enforce the matching of all tags in the post with some sort of input validation. so each close needs to be matched by an open etc.

Posted: **Mon Jun 02, 2008 3:53 am**

cthulhu wrote:Okay thread breakage demonstrated in the nWoD post is caused by unatched quote tags in posts.

A fix is to enforce the matching of all tags in the post with some sort of input validation. so each close needs to be matched by an open etc.

Just to clarify what you mean here... do you mean when somebody puts a quote tag in a thread but doesn't have a /quote to close it?

Posted: **Mon Jun 02, 2008 4:54 am**

Yup. Sorry not to be clear. You can fairly easily reproduce it.

Start a new thread with a post with something in it.

Then follow up with

Code: Select all


Some text
&#91;quote&#93;

Some more text.

Then the formating breaks. And if you follow that up with a post with

Code: Select all


Some text

&#91;/quote&#93;

Some more text

It fixes itself. You can see it in the test thread I've posted in this forum.

It appears to happens with quote tags too, it correctly doesn't do anything with non matching

Code: Select all

 tags, while it just applies italics to the entire post and nothing else.

Posted: **Mon Jun 02, 2008 5:04 am**

Code: Select all


Okay, any rogue quote tags, either &#91;quote&#93; or &#91;/quote&#93; Completely break the forum.

Posted: **Mon Jun 02, 2008 5:12 am**

Suggested fix:

As either the open or closing tags break the forum if not part of a pair, I suggest you either need to

A) Strip out unmatched pairs of quote tags

B) disable unmatched pairs of quote tags similar to what happens if I add a random

Code: Select all

 with no matching /code

C) Add opening or closing tags as required to the start or end of the post respectively.

B is clearly the optimal solution, but any would work .

Posted: **Mon Jun 02, 2008 6:16 am**

Yeah, if you open with a Quote tag, someone can close it, but if you throw in a /Quote tag, there's nothing anyone can do in later posts to fix it. Someone who posted earlier in the thread would have to edit a Quote tag into their post.

Posted: **Sun Jun 29, 2008 5:30 pm**

The FastCGI Handler Extension timeouts are back with a vengeance.

Posted: **Sun Jun 29, 2008 5:36 pm**

...and I think I somehow caused the "Problems with big characters" thread (or whatever it was actually called) to vanish.

I posted. Error. I tried again. Error. I checked and found it had indeed posted, both times. I try deleting one. Error. I check... no thread.

Posted: **Mon Jun 30, 2008 10:36 pm**

Argh, it just told me there were new posts in threads that I'd replied to.

...Yeah, new posts by me.

WTF, man.

-Crissa

Posted: **Tue Jul 01, 2008 6:14 pm**

Sma wrote:The FastCGI Handler Extension timeouts are back with a vengeance.

Yeah, Nifty's seeing an increase in them too, unfortunately.

Posted: **Sat Aug 02, 2008 7:40 pm**

I'm aware of the problem that started occurring recently with pages of long threads timing out. I'm looking into the cause of the problem and I'll update when I know an answer.

Posted: **Sat Aug 02, 2008 9:41 pm**

I just stop the page before it finishes loading and it works just fine.

Posted: **Sat Aug 02, 2008 9:45 pm**

Yep. That's the work-around in the meantime. We're still trying to track down the cause.

Posted: **Sun Aug 03, 2008 12:55 am**

Only happens when I open multiple tabs at once.

Reloading (or simply loading) a single page always works atm.

Trying to go to the third page of this very topic gives a "No posts exist for this topic"

Ta for keeping an eye out, though.

The Gaming Den

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